Information We Collect
When you visit our website, or place an order, we may collect:
Personal information you provide:
- Name, email address, phone number
- Billing and delivery addresses
- Payment information (processed securely through our payment provider)
- Messages, notes, or special requests
Information we collect automatically:- IP address, browser type, and device information
- Website analytics through tools like Google Analytics
- Cookies or tracking data to improve your experience
How We Use Your Information We use your information to:
- Process and deliver your orders
- Communicate about your order, events, or promotions (if you opt in)
- Improve our website and services
- Comply with legal requirements
We do not sell your personal information.
Sharing Your Information
We may share your information with trusted third parties who help us run our business, including:
- Payment processors (Stripe, Square, etc.)
- Delivery services for order fulfillment
- Email marketing services (Constant Contact)
We only share what is necessary for these services to function and never for marketing purposes without your consent.
Cookies & Tracking
We use cookies and analytics to understand how visitors interact with our site and improve our services. You can manage your cookie preferences through your browser settings.
Data Retention
We keep your order and account information as long as necessary to fulfill orders, provide services, and comply with legal or tax obligations.
Your Rights
You can:
- Access, update, or request deletion of your personal information
- Unsubscribe from marketing emails
- Opt out of cookies and tracking where applicable
To do any of these, please contact us.
Contact Us
If you have any questions about this privacy policy or how we handle your information, you can reach us at:
- Email: hello@mossandmeadow.com
- Phone: 610-640-4016
- Address: 16 E. King Street, Malvern PA
Updates To This Policy
We may update this policy from time to time. The effective date at the top will reflect the latest version.